2018 · 23. August 2018

You might receive dozens of compliments and a single critical comment, but that one negative comment is the one you remember. Why so? In last week's Southern Star, I explored how we have a built-in negativity bias and why "bad is stronger than good, as a general principle". The column is below. Imagine this scenario. You’ve done a job you’re happy with you’re with and everyone says you did great. Well, almost everyone. There was one one semi-critical comment. Which will you remember –...